Frequently Asked Questions

We answer the most common questions to help you book with complete peace of mind. Book from the comfort of your home or visit us at our office in Tarifa. If you need any assistance, we will be happy to help.

How can I book online?

Select the rental you would like and click the "Book Now" button.

Then, go to the shopping cart, select your pick-up and return dates, and complete the payment process.

Once your booking has been paid for, you will receive an email confirming your reservation.

Can I make my reservation directly at the company?

Yes, of course.

You can visit us at our office in Tarifa, and we will arrange your booking in person.

If you prefer, you can also contact us via WhatsApp or email us at info@therentalstoretarifa.com.

We will ask you for the information needed to prepare your booking and will send you a payment link. Once the payment has been made, your rental will be confirmed. 

What do I need to make an online reservation?

You will only need a credit or debit card to pay for your booking.

In addition, when you come to our office to collect your rental, you will need to leave a security deposit to cover any potential damage. The deposit can be paid by credit card, debit card, or in cash.

The deposit will be released once the rental period has ended, provided that the rented product is returned in accordance with the conditions established in the rental agreement and in the same condition in which it was provided.

How will I know that my reservation is confirmed?

Once your payment has been completed, you will receive an email confirming your reservation.

In addition, a few days before your pick-up date, we will send you a reminder email with all the information you need to collect your vehicle or rented equipment.

Can I cancel my reservation?

You can cancel your reservation up to 48 hours before the start of the rental period.

Once this period has passed, our system no longer allows us to refund the amount paid.

For rentals lasting more than 14 days, it will not be possible to cancel the reservation within the 48-hour cancellation period.

Contact our team

9 + 10 =